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Privacy Policy

This policy explains which personal data we process when you use sitecsarl.com, why, with whom, for how long, and what your rights are.

Last updated: 8 September 2026

Data Controller

The data controller is SITEC SARL, a limited liability company under Malian law, RCCM MA.BKO.2021.B.1402, NIF 086152919B, with its registered office at Hamdallaye ACI 2000, Rue 338, Porte 651, Bamako, Mali.

For any question about your data: info@sitecsarl.com, +223 71 01 27 85, or by post to the address above.

Data We Collect and Why

We only collect the data needed for the purposes below.

  • Contact form — data: name, email address, service of interest (optional), message, a record of your consent and technical anti-spam data. Purpose: to answer your request and follow it up commercially. Basis: your consent (checkbox) and pre-contractual steps taken at your request.
  • Appointment booking (Calendly) — only if you load the calendar on the contact page: name, email, chosen slot and any information you enter are processed by Calendly to organise the call. Purpose: scheduling a call.
  • Audience measurement (Google Analytics 4) — only after you accept it in the cookie banner: pages viewed, visit duration, device and browser type, approximate location (city or country) derived from the IP address, which Google Analytics 4 does not log or store. Purpose: understanding how the site is used and improving it.
  • Hosting and security (Netlify) — technical logs: IP address, browser, requested page, timestamp. Purpose: delivering the site, securing it and detecting abuse. Basis: our legitimate interest in running a reliable and secure website.
  • Direct contact — if you email us, call us or contact us via WhatsApp, we process the data you send us in order to reply.

What We Do Not Do

We do not create user accounts, accept any online payment, carry out profiling or targeted advertising, process any sensitive data, or ever sell your data.

Cookies and Trackers

No non-essential cookie is set before you make a choice. The cookies and storage used, their duration and how to change your choice are detailed in our Cookie Policy, accessible from the footer.

Recipients and Processors

We use the following providers, which process data on our behalf or under their own responsibility when you load their service:

  • Netlify, Inc. (United States) — website hosting and receipt of contact-form messages.
  • Google LLC (United States) and Google Ireland Limited (Ireland) — audience measurement, after consent, and the Google Maps map, after loading.
  • Calendly LLC (United States) — appointment booking, after the calendar is loaded.

Internal Access

Within SITEC SARL, only the people in charge of handling your request have access to your data. We do not disclose it to any other third party unless required by law.

Transfers Outside Mali

Our providers are established in the United States and in the European Union, so your data may be processed outside Mali. These providers commit contractually to protection safeguards, such as standard contractual clauses or recognised data-protection frameworks.

Law No. 2013-015 subjects transfers of personal data abroad to conditions supervised by the APDP, in particular the existence of an adequate level of protection. You may ask us for details of the safeguards applied.

Retention Periods

  • Requests received through the contact form: for as long as needed to handle the request, then up to 3 years for commercial follow-up, unless you object earlier.
  • Record of your consent: kept with the request for the same period.
  • Your cookie choice: 12 months in your browser.
  • Audience-measurement data: 14 months (Google Analytics retention setting).
  • Calendly bookings: according to Calendly's retention policy.
  • Hosting technical logs: a short technical period set by Netlify.

Your Rights

Under Law No. 2013-015 you have the rights of information, access, rectification, objection and deletion regarding your data. You may withdraw your consent at any time, without affecting the lawfulness of processing already carried out.

To exercise these rights, write to info@sitecsarl.com or by post to the registered office, stating your request; we may ask you to prove your identity. We reply within 30 days.

You may also lodge a complaint with the Autorité de Protection des Données à caractère Personnel (APDP): Quartier du Fleuve, Avenue Moussa Travélé, Bamako, Mali — Tel. +223 20 23 86 15 — contact@apdp.ml — www.apdp.ml.

If you live in the European Union or the European Economic Area, we additionally grant you the rights provided by the General Data Protection Regulation (GDPR): access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to lodge a complaint with the supervisory authority of your country.

Security

The website is served exclusively over HTTPS (TLS encryption) with security headers: HSTS, no embedding in third-party frames, a restrictive referrer policy, and camera, microphone and geolocation access disabled. Access to received requests is limited to authorised people.

No system is infallible, so we cannot guarantee absolute security. Should an incident affect your data, we will inform you as required by law.

Minors

This website is aimed at professionals and is not intended for minors. We do not knowingly collect data about minors.

Changes and Contact

We may update this policy to reflect changes to the website, our providers or the applicable rules; the date of the last update appears at the top of the page.

Contact: info@sitecsarl.com — SITEC SARL, Hamdallaye ACI 2000, Rue 338, Porte 651, Bamako, Mali.